Customer Rating: 
Summary: Excellent Product
Comment: We are very happy with this product. We used this in Europe and bought the U.S. version immediately. It is fast, dependable and stylish. We especially like that the decanter isn't permanently attached to the base making it easy to serve the hot water.
A great product.
Customer Rating: 
Summary: it leaks
Comment: I bought this as a replacement for an electric kettle that I had for about 7 years which had one day stopped working.
And now after 6 months this one has sprung a leak, do I bother to look for the warranty? Doubt it.
I'll just go down to my local big box retailer and get a cheap replacement and hope it lasts longer then 6 months.
Customer Rating:
Summary: Best Kettle I've Ever Owned
Comment: This kettle is extremely well-designed. It heats water more quickly than the stove. It's big--holding 7 cups of water, which is enough for several cups of coffee or tea. I go through two full kettles worth of water a day, every day, and I don't know what I did before I had this thing. It's safe, with shut-off features, and sleek, with a comfortable handle. Highly recommended. (I bought one as a gift for a friend & he loves his, too.)
Customer Rating:
Summary: Repeat Buyer Experience
Comment: Bought one of these about 5 years ago. After daily use (several times a day) it seemed to be developing a little leakage around the water display window, so we ordered a new one so as to not be without this indispensable item. The old one is now in the hands of one of our children, and is still working fine.
Customer Rating:
Summary: The tea-drinking college student's greatest ally.
Comment: I knew that when I went to college, I need an electric kettle. I'm an insatiable tea-drinker, and while a microwave is suitable for bagged tea, I still wanted to be able to make loose leaf tea with teapot and all. I purchased this kettle because of favorable reviews and the fact that it was both cheaper and larger than another model that had been recommended to me, the Adagio Teas Utilitea Variable Temperature Kettle. Fortunately, it proved to be a solid choice.
My complaints are few and minor. For one, the cord is not especially long and somewhat inflexible, so the kettle won't sit very far away from an outlet. However, the extra length of the cord will fit coiled beneath the base so that doesn't create any clutter, which also makes it easier to move the kettle around without hanging onto the cord. While heating up, however, the kettle makes a sound very much like rapidly boiling water--it's not a lot of noise, but it's still more noise than I was expecting. And although the kettle does, indeed, automatically switch off when the water boils, it's a much heavier boil than it needs to be for tea, so I have to either take it off before the water boils or let it sit for a moment afterward.
Nevertheless, I think that the good points outweigh the bad. The kettle itself is lightweight despite its size, feels sturdy and looks like an attractive appliance, is extremely easy to use, and does its job quickly. Having the kettle be a separate component from the base is definitely advantageous. Indeed, the kettle is such a nice little piece of work that I've even caught other students from my hall using it (I have to keep it in our common room/kitchenette because of fire safety regulations). It's worthy of all due credit.
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