Customer Rating:  
Summary: Doesn't do everything, but isn't bad.
Comment: I started using the flat ice cream scoops a few years ago, and while they DO work better scooping ice cream away from the sides of the box, I kinda miss the nice round scoops! Anyways, this particular scoop is pretty good, although slightly TOO flat - ice cream slides easily off the edge if you're not careful! It does scoop all ice creams I've tried very well and I have no complaints, though I doubt the liquid handle thing did much. My only issue - it can't go in the dishwasher! It does clean easily though, but I prefer to toss stuff in the dishwasher when I can!
Customer Rating:
Summary: Well Made Relic
Comment: This ice cream spade is well-made, looks good, & gets the ice cream out of the box better than most scoops. I like the retro design (it's fashioned after the original 1930s model), but I have three minor complaints. First, the spade is a bit too flat & sometimes the ice cream will roll off it. Second, the handle (which is filled with some sort of liquid like anti-freeze) suposedly helps to melt the ice cream by conducting the warmth of your hand down the handle; this feature just doesn't work. For it to work, you'd have to grip the handle tightly for 15 minutes before using it, to warm it up, but even then there wouldn't be enough heat generated from your hand to make this concept work. Third, probably because of the liquid in the handle, it's not recommended for the dishwasher (no big deal, just wash it like they did in the 1930s, by hand!). Also, the price is a bit too much, even though it's a high quality product. I would recommend the Kitchen Aide spade over this one; it's half the price & does the job just as well or better.
Customer Rating:
Summary: GREAT!
Comment: Our 'iron test' for any ice cream gadget is a very well-known brand of nonfat frozen yogurt. For some reason in the freezer it gets hard enough to make a patio out of, but the Zeroll spade goes right through it. Not sure the liquid in the handle really helps, probably more the excellent design -- i.e., handle size, leverage, heft, etc. At any rate, the liquid seems to keep the handle from getting icy-cold while scooping, which is nice for arthritic hands. PLEASE note that the box says on the back but in much-too-small print : DO NOT PUT IN DISHWASHER. It rinses off perfectly after use in ordinary tapwater so no problem.
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