Customer Rating:  
Summary: Doesn't work for us
Comment: Okay, I really wanted to like this. I was thrilled when I easily peeled the dreaded sticker (that has given so many others fits) from the side...no sticky mark or residue at all! My problem came when I tried to remove the napkins one at a time which seems to be the redeeming quality of this product. To my extreme disappointment, they didn't come out one at a time. "What am I doing wrong?", I found myself saying. Then I realized, I shouldn't have to figure out how to "correctly" remove a napkin from a holder. After much trial and error, a super quick flick will produce the best results...but not consistently. If it is too full, or too low on napkins, the quick flick method does not work. Last night my husband tried the best method (quick flick of the wrist) to remove a napkin from this holder and actually said, "I can't believe how much I hate this thing." That was my cue to write this review. I really wanted to like this product, but it just wasn't in the cards for us.
Customer Rating:
Summary: Very Smart Design
Comment: This product is the best I have ever seen on the market. The weight of two plates just right to hold the napkin and easy to pull a sheet out.
Customer Rating:
Summary: Stylish & Functional
Comment: This napkin holder not only looks nice, it also works quite well. I have a 4.5 year old and a 2.5 year old pulling napkins out of it during their meals and as long as they only pull on one, that's all that comes out.
The only con is that this is not made out of the stainless steel that my stove or fridge is made of, which resists finger prints. Those show up quite well. That's the only thing holding me back from giving it 5 stars. However, even knowing that, I would have still purchased it.
Customer Rating:
Summary: Great Napkin Holder!
Comment: This is a nice, contemporary looking napkin holder that is very well-made. It can hold a lot of napkins or just a few and does not take up much space on the table/counter since it is upright. I do want to report that the manufacturer sticker now peels off very easily so all the previous complaints about this has now been resolved.
Customer Rating:
Summary: Not worth it, and it was free
Comment: Got this for free as part of a 4-for-3 promotion, and it wasn't worth it. As others have noted, it came with a large sticker on one side that was difficult to remove and left behind an adhesive residue that cannot be removed. Also, the edges are very sharp and I cut myself while trying to remove the sticker. The spring tensioner is very weak, and doesn't hold up the knapkins properly. Finally, because of the sharp edges, you run the risk of scratching whatever surface upon which it rests.
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