Customer Rating:  
Summary: I love Samsung
Comment: Compared to the balky panasonic that died just one month after the warranty expired, this SAMSUNG stands head and shoulders above it and all others I have owned. So far I have transferred 300 hours of video tape to DVD and this Samsung has never refused or garbled my instructions. The buttons on the remote were probably designed for smaller fingers than mine but it is a minor inconvenience compared to what it delivers. Four stars today and five if it lasts 3 years.
Customer Rating:
Summary: Waste of time and money
Comment: The recorder would record no more than about 10 minutes of programming before the picture would freeze, or the sound would cut out, or both. This would then be followed about 30 to 90 seconds later by a cryptic error message (which disappeared after only about 5 seconds) and the disk being ejected. Sometimes the machine would even hang, requiring me to actually unplug it in order to get it to respond again.
I tried both the internal and my own external VCR as dubbing sources. I also tried no less than 15 different disks, from 3 different media manufacturers, in 3 different media formats (DVD-RW, DVD-R, and DVD+R). I also tried different recording speeds and formats. I even tried several different source VHS tapes. Nothing seemed to make any difference. I am sending it back for a refund, and will have to hire a local media transfer company to convert my old VHS tapes to DVD for me instead (at much higher cost).
Customer Rating:
Summary: Perfect to preserve those once in a lifetime memories
Comment: I bought this primarily to preserve home movies I have of my family, mainly my brother who passed away last year. I spent most of my time this past weekend copying VHS to DVD for myself, mom and my younger brother. I have watched one of the DVD's and the quality is much better than the video it came from. It was also so easy I could not believe it. Just a few steps and I was on my way to copying a large video library. If you have home movies you want to preserve this is perfect and was so easy. Even for someone who usually cannot work the electronics without help. I would recommend this for any parent who does not want to lose those precious memories of their children.
Customer Rating:
Summary: Finally got one that worked
Comment: I read reviews of several different styles of DVD-Rs before trying this one. It seemed to do everything I wanted it to. After getting my first unit I hooked it up that afternoon and was very disappointed. There was no picture. It just blinked "loading" on the front display. When I finally got the DVD drawer to open it held onto my DVD for two days. I talked to Samsung during which the drawer opened for a second time and I retrieved my DVD. Samsung did take the unit back for "repairs" and kept it for one week before I was notified that there was a delay in recieving the parts. After two weeks of waiting, I called and they said that they would send me a new unit. I called two days later to talk to the exchange dept.(as instructed by the repair dept.)and was then told that it would be 7-10 days before my new unit was even shipped. The good thing about the whole story is that I was happily suprised by a new unit arriving two days later. I installed it last night and so far it has done everything it is supposed to.
The only other thing is that our TV is a Sylvania and the remote will not control the TV and it has been very difficult in trying to get the remote to control our cable box. There is an IR cable for the remote that I guess I haven't figured out how to hook up correctly.
Customer Rating:
Summary: Never Buy from this company
Comment: Yet again, I end up with a Samsung product that fails to be worth half the money that I was charged for it.
My biggest complaint is that I only got this in late March, and this cheaply built, pathetic excuse of a machien is on the fritz, saying, "Cannot read disk" when I not only put in the same kind of recordable disks that I used before, but also ones that I recorded on earlier in the day.
To be honest, One Star is far more generosity than Samsung deserves.
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